| The order total, which will be shown on the right, excludes
post and packing (p&p). The cost for p&p will depend on what has been ordered and
on the destination. I will advise you of the total cost including post and packing
when I reply to your order/enquiry. UK Orders
UK orders are sent using the cheapest service to keep the costs down. For parcels below
1kg this will usually be second class post via Royal Mail, which ranges from £2 to £4.
For parcels between 1kg and 5kg this will usually be a tracked courier delivery, costing
£5 (up to 2kg) or £6. Parcels above 5kg will be sent via the cheapest Royal Mail or
tracked courier service, and is capped at £8.
For orders being delivered to mainland UK, post and packing is free if the games come
to more than £100. Pre-orders will not count towards this total unless you are prepared
to pay in advance and wait for all items to arrive in stock.
International Orders
International orders are usually sent airmail using the best (i.e. cheapest) rate. Any
additional costs such as customs charges are outside my control and not something I can be
responsible for. The International Signed For service is
available to provide additional insurance cover, at a basic cost of £4.50 per parcel, or
£7.00 for larger parcels. Let me know if you want me to use this service - but be aware
that it provides limited tracking options once the parcel leaves the UK.
Surface mail is available for destinations outside Europe, although delivery times are
far in excess of airmail times. Although not common, I have found that surface mail
parcels can suffer damage more often than airmail items. This is still a rare occurrence,
but I believe the increased damage is because more heavy items are sent surface mail, so
any mis-handling in transit increases the risk of damage. Short of packing games in wooden
boxes and making even surface mail prohibitively expensive, there is little that can be
done to avoid this risk.
International customers should be aware that if a parcel is more than 2kg in weight,
the cost increases sharply. For this reason I will aim to send orders for multiple items
in more than one package if by doing so I can keep each package below 2kg. Sometimes this
isn't possible because an individual game is too heavy.
Packaging
Small items are packed in padded bags, with larger items in posting boxes to protect
the contents. Void spaces are filled to restrict movement within the parcel. |
